Video Surveillance
offsite video recording for less than $1 a day
Home Security Systems
We install and monitor top grade Honeywell security systems for your home or business.
24 Hour Monitoring
We provide the best service at very reasonable rates.

License Information:  
TN:  #C-0138   
MS:  #15006408   

 

7895 Stage Hills Blvd  
Bartlett, TN  
901-377-3277  

 
Frequently Asked Questions
 
I already have a system.  Can Mautz Security monitor it?
Yes!  We can monitor all systems.  I most cases this process takes about one hour to get setup.  There is no charge for us to come to your location and hook up your system to our state of the art monitoring service.
 
When should my alarm be tested?
Regularly!  Weekly by the alarm user, when you change your phone services, when you have experienced phone trouble, when you notice system malfunctions and after heavy lightning storms.
 
Do people ignore ringing alarms?
Sadly yes, some members of the public will regard the noise made by an alarm as a nuisance.
The good news is the burglar cannot rely on this indifference. He doesn't know whether your alarm is monitored or if the police have been contacted.

Only the most foolhardy burglar would have broken into an alarmed property in the first instance, but only an imbecile would remain in the property with the alarm bells ringing! Hopefully he will be leaving empty-handed and in a big hurry.

 
What are the components of a quality Mautz Alarm System?
Complete systems should operate on house current and battery back-up supplied current.
Any external components of the system should be made as inaccessible as possible so that intruders find it difficult to cut through wires or cables outside the home in an attempt to deactivate the system.
Make sure warning decals are displayed advertising your home is protected by an alarm system
 
What are the most frequent equipment problems that cause false alarms?
  • Improper application or installation of interior motion detectors (sensors are set too sensitive)
  • Improper application or installation of outdoor beams
  • Improper charging or checking of system batteries
  • Faulty equipment (panels, detectors, keypads)
 
What are the most frequent human errors that cause false alarms?
  • Use of incorrect keypad codes
  • Failure to train other authorized users (employees, janitors, delivery personnel)
  • Failure to notify your monitoring alarm company of unscheduled openings or closings (for businesses using set schedules)
  • Failure to update authorized personnel list with your monitoring alarm company
  • Failure to secure doors and windows before turning on the alarm
 
What can I do, as the alarm user, to help reduce false alarms?
  • Make sure everyone is familiar with the alarm system operations
  • Secure doors and windows before turning on the system
  • Be aware of changes in the environment (new animals, design changes, seasonal decorations, and plants)
  • Notify your monitoring alarm company of any and all changes (houseguests, name changes, new employees, termination of employees)
  • Equipment should be routinely inspected by the alarm user and also be maintained by qualified personnel (check all contact and routinely dust motion detectors, where spiders like to live)
 
 

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